Q: What exactly does web site migration mean and what does it involve?
A: The website migration service on offer at Nevium Networks Australia is absolutely free of charge and involves moving all your files, databases and e–mails from your present web hosting provider to your brand new hosting account with us. We’ll also edit all the configuration settings needed for your sites to be fully operational on our state–of–the–art cloud hosting platform.Our techs are fully capable of moving any kind of web site. With years of work experience in this field, they’re well–versed in the inner workings of our hosting platform, our Control Panel and all other popular Control Panels. For them, moving a custom–made web app with numerous custom libraries is as elementary as transferring a simple WordPress weblog.
Q: Web site migration sounds like lots of work. How long will it take?
A: While we cannot give you a precise time frame, since there are many factors, among them the physical size of the files and databases, the location of the current host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we will do our very best to move your site within 48 hours, and in certain cases – within 24 hours (when the content is not very large).
Q: My personal privacy is important to me. What data do you require?
A: We do not require any personal data. We’ll require, however, the login info for your old hosting account and the name of the web site that you wish to migrate.
Q: I give you access to delicate data. How can I be sure that you won’t abuse it?
Q: Will there be any outage for my site?
A: Your site will continue to work exactly like it did before with your old web hosting provider. Once we have finished the migration, your site will be configured to work on our platform and we’ll ask you to preview it. If it is functioning correctly, all you will have to do is update the name server resource records pertaining to your domain name. Your web site will be transferred over to us with no downtime whatsoever.
Q: Will my current web hosting provider have to do anything?
A: No. We will never get in touch with your web hosting provider about anything. They won’t be aware of the website migration either.
Q: Does it make any difference what platform my current provider is using?
A: We support all Linux–based web hosting platforms. Basically, if we can access your Control Panel, we’ll be able to migrate your web site.The only platforms that we do not support are closed–source website management platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.