Assistance Channels

  • 1 hour ticket response time

  • A one hour Inquiry Resolution Warranty

  • Our tech help crew is available round–the–clock to attend to every one of your service questions. Every ticket you submit to us shall be replied to within up to one hour. If your situation demands aid from an administrator, we will address the ticket to the person on duty and will inform you that the issue is under control.

  • Top quality support service

  • Top–quality Customer Support Service

  • We are on–line for you 24/7 to deliver assistance and technical support as well as to help you with any difficulty that you could encounter while you are managing your virtual server. We’ll support you with all pre–installed programs, like your Operating System, server management panel (dependent upon the VPS type) and the Web Hosting Control Panel made completely by our company.

  • Intuitive help center

  • An Educational Help Zone

  • Each part of the Web Hosting Control Panel that is available as a gift with your VPS features an included article base. You’ll find a group of detailed how to articles and reviews and a choice of step–by–step video classes that show all the basic web site managing responsibilities. You can use them by clicking on the Help or Video buttons in the right corner of each Control Panel section.