1 hour ticket response
Nevium Networks Australia’s team of support engineers is devoted to supplying fast answers to all your queries. We’ll examine your customer support ticket immediately after it’s been received and will reply with a solution to your problem within maximum 60 minutes after the helpdesk ticket submission. In reality, our average support ticket response time is 20 minutes.
An Exceptional Support Service
We’ve got a team of web hosting support technicians who are eager to reply to all your questions every time you need help. Most of our client care staff members have lots of years of experience in the Linux cloud web hosting plans world, which implies that you can constantly rely on fast and exhaustive answers to your questions.
A User–Friendly Help Center
Incorporated into the Web Hosting Control Panel is an easy–to–navigate Help Center section, which includes various information sources. You can search through a routinely updated knowledgebase offering web hosting account administration articles and web site management articles, watch the how–to video tutorials or take a gaze at the F.A.Q. repository.