Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help section built into our Web Hosting Control Panel offers a collection of help articles and regularly asked questions. Aimed towards solving any common problem that you might possibly face, they are written by our support team of trained techs.

  • Top quality support service

  • Instructional Videos

  • If you would like to see how an action is implemented or how a problem is resolved, rather than just reading about it, then check out our compilation of step–by–step video tutorials. They address many different topics and will help you quickly understand how to work with our Web Hosting Control Panel.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24x7x365 customer care service and a one–hour response guarantee. Our seasoned support engineers will be available to you 24/7/365 to answer your queries and to rectify any issue that you may possibly run into. Simply send a ticket from the Help Center and we’ll respond momentarily.