Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our company offers a 1–hour reply warranty with all of our Linux cloud web hosting plans packages, meaning each assistance request you send is going to be responded to within 60 minutes maximum. Our support team members have been trained to swiftly take care of any situation and to ensure that you get detailed information on any situation that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us every time needed. Our crew of employees is going to be online for you 24x7x365 to reply to all your inquiries and to deal with any matter that you may have. You can easily open a help and support ticket from your Web Hosting Control Panel or send us an e–mail whenever. Furthermore, on business days, you can easily give us a call or use the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has integrated a detailed practical knowledge base into the Control Panel allowing you to get convenient step–by–step directions at any time. Each area of the Control Panel has its own contextual support area featuring a variety of how–to posts. We have also organized movies to provide you with a greater idea of precisely how to complete any given job.