A lot of users who start using their first hosting account, or switch companies, normally have queries about how given things are completed or encounter problems when setting up various things such as emails, site settings, and so on. Because of this, lots of web hosting providers have prepared documentation with common questions and issues so as to help their clients get info swiftly and seamlessly. As a result, the technical support team members can focus on real issues that certain customers may be experiencing, since the solution for the minor things will be available on the web and customers will be able to easily cope with them without having to touch base with the client care staff. Having comprehensive documentation is exceptionally important, particularly for new clients with zero past experience, since the web hosting service involves a lot of functions and lots of individuals can become bewildered about what action to take. A good knowledge base can both help you complete the tasks that you wish and find out how the hosting service works in general.

Extensive Online Documentation in Cloud Web Hosting

Our cloud web hosting packages feature an exhaustive knowledge base where you can find information about all the challenges that you may possibly run into and their solutions. You can get to know how to create and administer a mailing list, how to use an .htaccess config file, or how to continue if the settings of your mail client are correct, but you aren’t able to send emails, for example. We have tried our utmost to be as exhaustive as possible and to cover all possible options so as to save you time and to provide you with different solutions for every issue. The knowledge base contains informative articles as well – both general ones about the web hosting service as a whole, and more specific ones, which will help you become familiar with the functions and features of the Hepsia hosting Control Panel. You can find relevant articles about particular functions and features in every section of the Control Panel, whilst if you would like to browse the full article archive, you should go to the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Servers

We have prepared an exhaustive knowledge base for all our present and future customers, so if you buy a semi-dedicated server plan from us, you will be able to find any information that you’re looking at any time. We’ve got plenty of educational help articles, which will help you understand better what is happening in your semi-dedicated server account – "What is PHP?" and "What are file access permissions?" are simply 2 instances. Our in-depth guides will help you accomplish anything you wish – extract the contents of an archive, import a MySQL database, redirect a domain name, etc. In addition, we also have troubleshooting guidelines, which will permit you to discover what causes a specific problem and the possible solutions for it. In case you are not able to send email messages or your domain opens a 500 Internal Server Error message, for instance, you can refer to our knowledge base and solve the problem straight away. The articles can be accessed through any section of the Control Panel, as well as through the dedicated Help section.